Description Customized Size: 14”,17”,20”,24”,32” or even larger size. Please make sure everything before placing an order,including size and price of the custom sign,additional charge may collect once the actual size of the sign is beyond the order you placed without communications. Mounting frame: Black Metal Frame or Clear Acrylic Board. Neon sign tyle: General Neon sign, LED sign, Vivid sign, etc. Neon tube size is lightly smaller than the mounting frame size, depends on the shape of the neon sign. Contact usCommunication can solve 100% of problems, we care every single customer. If you have any questions please do not hesitate to contact us , We will reply within 24 hours. Warranty & ReturnStandard One year of quality warranty period. We will send a draft picture for approval before the custom neon sign is made. Once the picure is confirmed, we will proceed to make the sign and the order couldn’t be cancelled. As the custom sign is made per customer’s unique requirements, no-refund and non-exchange will be accepted. If sign is broken in shipment, the new replacement part will be shipped for free. We will also send you the instructions on how to replace the broken glass tube, most of the buyers will solve this easily. Any issue with the sign itself will be solved by the seller. Service & ContactWe accept custom neon signs; please just email us your idea or a picture on the neon sign. Please email us first if any need, don’t leave negative feedback review, we will help you solve this easily, thank you. Your satisfaction is our top priority.